Start a new session
- Once logged in, click the Start a New Session link at the top of the window.
- Step 1: Session Overview - Choose the appropriate fields as requested.
***The Session Name should be something that you and other parties involved can identify easily.***
- Click Save and Proceed to the Next Step.
- Step 2: Claim Overview - Fill in the claim information and click Save and Proceed to the Next Step.
- Step 3: Policy Coverage – Add a policy coverage item by clicking on the + above the Coverage Type column.
- After each coverage item added, click Save Item in the Edit column. When complete, click Save and Proceed to the Next Step.
- Step 4: Prior Payments – Add a payment item by clicking on the + under the Coverage Item column.
- Click Save and Finish. Your new session will now show up under My Sessions.